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Help & FAQ

Do I need to register an account to purchase?

No, you don’t need to create an account to make a purchase.

Simply follow the step-by-step payment instructions after clicking "Check Out"!

What special benefits can I get on LuckyBabyMummySG?

As part of our loyalty program, you will automatically become a member after placing an order.

You'll earn 3% in redeemable points on your first order, which can be used for next orders. Please remember to use your redeem points within 90 days!

How can I place an order on LuckyBabyMummySG?

1. Click "Add to Cart" after selecting your desired items.

2. Once your shopping cart is ready, click "Check out".

3. Then, complete your purchase by following the step-by-step directions displayed on your screen.

Can I return & refund my product?

We want you to be satisfied with your purchase! If you're not completely happy, please contact us within 7 days of receiving your order for return or refund instructions.

Please ensure your parcel is securely packed before returning it. Products must be unused and undamaged condition. Thank you for your understanding!

For more inquiry, please do not hesitate to contact Lucky Baby Mummy SG customer service.

How long will it take to get my order?

All our items are READY STOCK.

We will be shipped within 24 hours of placing your order. Delivery typically takes 2-3 working days(excluding public holidays).

We partner with Q Express for our shipping needs.

*If there are special circumstances, such as out of stock, we will notify the customer in a timely manner.

How much is the delivery fee?

We're currently offering great discounts, our customers only need to pay 1.99SGD for each order!

What payment methods do we accept?

We accept several payment method, including:

1. PAYNOW

2. Paypal

3. Credit / Debit card from Visa, Mastercard and more

4. Google Pay / Apple Pay

5. Grab Pay

Do you provide self-pick up services?

Yes! We offer self-pickup services. During the checkout process, simply select "Pick up in Store."

Please note that our warehouse does not have a showroom, so we are unable to accommodate walk-in purchases at our office or warehouse. Thanks for your understanding!